What to write 

No-one knows your product better than you, so go ahead and write about what you know. For example, you can: 

• Share best practice tips you’ve learned.
• Walk customers through a key workflow you’re familiar with. 
• Answer a question customers often ask. 

Here are more ideas to get you started. 

https://www.intercom.com/help/en/articles/56646-what-articles-should-you-write